1. So called because the first building that we worked in, the room itself was a pit. And not in a quaint 'sunken in the earth' kind of way, either.
2. The Manager emails are emails from the customer to the Managers of EC for outstanding technical or billing issues that normal techs could not resolve in a timely fashion.
3. $25 taken from your pay. And no K-Y either.
4. One of my 'protectors' and former Pit Boss. My protectors kept the officers and upper management off my back as much as they could. Beau, for example, was absolutly furious when he found out that people were badgering me about who I was sleeping with.
EC - Should be obvious but, if not, Evil Company.